Refund Policy

💸 Refund Policy

We want you to shop with confidence. If something isn’t right, we’re here to help.

Returns Eligibility

You can request a return or refund within 14 days of receiving your order if:

• The product is defective or damaged

• You received the wrong item

• The item is unused and in original packaging

How to Request a Refund

Email us at support@shopiibuy.com with:

• Your order number

• Reason for the return

• Photo of the product (if applicable)

Refund Processing

Once approved, refunds are issued to your original payment method within 5–7 business days.

Non-Refundable Items

• Gift cards

• Personal care items (used)

• Final sale items

We do not cover return shipping unless the item arrived damaged or incorrect.